We strive to provide exceptional customer service and support. Whether you have questions.
Android, iOS, and PC. Some low-end devices may experience performance issues.
Ensure the installation package is complete and check your device storage space.
Check available RAM and restart your device before retrying.
Go to Settings → Account Management to link via phone/email/third-party platforms.
Use your bound phone number or email to reset the password.
Close other apps running in the background or switch to a stable Wi-Fi or 4G/5G network.
Submit the issue via the in-game "Customer Service" button or contact the official social media accounts with screenshots and a description of the problem.
Check your internet connection or manually download the latest version from the app store.
Unity and Unreal Engine.
It depends on the game type, but typically 1-2 years.